russellwestcott.com Privacy Policy

We are committed to ensuring that your privacy is protected.

Last updated: April 21, 2026

Plain English summary

We respect your privacy. We collect only the information we need to run the business, serve you, and communicate with you. We do not sell your personal information. We use trusted providers like ActiveCampaign, Stripe, PayPal, and Google Analytics to operate the site. You can ask to see, correct, or delete your information at any time by emailing support@russellwestcott.com.

1. Defined terms

In this Privacy Policy:

  • “Company,” “we,” “us,” “our” means Russell Westcott Consulting Inc.
  • “Site” means russellwestcott.com and any subdomains.
  • “Personal Information” means information about an identifiable individual, as defined under Canadian privacy law.
  • “You” means any visitor, subscriber, customer, or user of the Site.

2. Who we are

Russell Westcott Consulting Inc. is a British Columbia corporation that provides real estate investing education, coaching, advisory, and related products and services. We are the organization responsible for the Personal Information collected through this Site.

3. Applicable law

We handle Personal Information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA). If you access the Site from outside Canada, you consent to the transfer and processing of your Personal Information in Canada, where privacy laws may differ from those in your jurisdiction.

4. Information we collect

We collect Personal Information that you provide directly and information collected automatically when you use the Site.

You provide directly when you:

  • Subscribe to our newsletter or email list
  • Purchase a product, program, or service
  • Apply for coaching or advisory
  • Submit a form, survey, or contact request
  • Use the live chat feature
  • Post a comment or review

This may include your name, email address, phone number, mailing address, business details, payment information, and any other information you choose to share.

We collect automatically when you visit the Site:

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages visited, time on page, referring URLs
  • Interactions with ads and content
  • Cookies and similar tracking technologies (see Section 8)

5. How we use your information

We use Personal Information to:

  • Deliver the products, programs, and services you purchase
  • Respond to inquiries, applications, and support requests
  • Send newsletters, updates, offers, and educational content you’ve opted into
  • Process payments and issue receipts
  • Operate, secure, and improve the Site
  • Measure the performance of our content, ads, and marketing
  • Comply with legal and regulatory obligations

We do not make automated decisions that have legal or similarly significant effects on you.

6. Legal basis for processing

We process Personal Information based on your consent, to perform a contract with you (for example, delivering a product you purchased), to pursue our legitimate business interests, or to comply with legal obligations.

You can withdraw consent at any time. Withdrawing consent may limit our ability to provide certain services.

7. Service providers we use

We use trusted third-party providers to operate the Site and the business. Each provider only receives the information needed for its specific function, and each is subject to its own privacy policy.

Current providers include:

  • ActiveCampaign — email marketing and list management
  • Stripe — payment processing
  • PayPal — payment processing
  • Google Analytics — site analytics and performance measurement
  • Google AdSense — advertising delivery
  • Live chat provider — customer support messaging
  • Website hosting and infrastructure providers

Some providers are located outside Canada, including in the United States. When Personal Information is transferred to another country, it may be subject to the laws of that country, including lawful access by authorities.

8. Cookies and tracking technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver relevant advertising.

Types of cookies we use:

  • Essential cookies — required for the Site to function
  • Analytics cookies — help us understand how the Site is used (Google Analytics)
  • Advertising cookies — used by Google AdSense and similar networks to deliver ads based on your interests

You can control cookies through your browser settings. You can opt out of Google’s use of cookies for advertising by visiting Google Ad Settings, and you can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.

Disabling cookies may affect how the Site works for you.

9. Advertising

We use Google AdSense to display ads on the Site. Google and other third-party vendors use cookies to serve ads based on your prior visits to the Site and other websites. You can opt out of personalized advertising at the Network Advertising Initiative opt-out page or through Google Ad Settings.

10. Email and unsubscribing

When you subscribe to our emails, we send you newsletters, educational content, offers, and updates related to our products and services. Every email includes an unsubscribe link. You can also email support@russellwestcott.com to be removed from our list.

We comply with Canada’s Anti-Spam Legislation (CASL), which requires consent before sending commercial electronic messages.

11. Sharing your information

We do not sell, rent, or trade your Personal Information.

We share Personal Information only:

  • With service providers who need it to perform their function
  • When required by law, court order, or regulatory authority
  • To protect our rights, property, or safety, or that of our clients or the public
  • With your consent or at your direction
  • In connection with a business transaction such as a sale, merger, or restructuring, subject to appropriate confidentiality protections

12. How we protect your information

We maintain reasonable administrative, technical, and physical safeguards to protect Personal Information against loss, unauthorized access, and misuse. These include:

  • Encrypted connections (SSL/TLS) for data transmission
  • Access controls limiting Personal Information to employees and contractors who need it
  • Third-party payment processing (we do not store full payment card numbers on our servers)
  • Regular review of our systems and security practices

No system is completely secure. We cannot guarantee absolute security, but we work to reduce risk.

13. Data breach notification

If a breach of security safeguards involves Personal Information under our control and creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as soon as feasible, as required by PIPEDA.

14. Your rights

You have the right to:

  • Access the Personal Information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent to our use of your Personal Information
  • Request deletion of your Personal Information, subject to legal and contractual retention requirements
  • Ask questions or make a complaint about how we handle your Personal Information

To exercise any of these rights, email support@russellwestcott.com. We will respond within 30 days, as required by PIPEDA.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

15. Retention

We keep Personal Information only as long as needed for the purposes it was collected, to meet legal and tax obligations, and to resolve disputes. When no longer needed, we securely delete or anonymize it.

16. Children

The Site is not directed to children under 13, and we do not knowingly collect Personal Information from children. If you believe we have, contact us and we will delete it.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page with the “Last updated” date at the top. Material changes will be communicated through the Site or email where appropriate. Your continued use of the Site after an update means you accept the revised Privacy Policy.

18. Contact

Questions, requests, or complaints about this Privacy Policy or your Personal Information:

Russell Westcott Consulting Inc.
B3 – 1410 Parkway Blvd.
Coquitlam, BC V3E 3J7
Canada
support@russellwestcott.com